EMSQuiz Terms of Service

1. Introduction and Acceptance of Terms

Welcome to EMSQuiz, an educational platform designed to help Emergency Medical Services (EMS) professionals and students prepare for certification exams. These Terms of Service ("Terms") govern your use of our website, mobile applications, and related services (collectively, the "Service").

By accessing or using EMSQuiz, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Service.

2. Eligibility and Age Requirements

General Eligibility

• You must be at least 13 years old to create an account and use our Service
• Users under 18 must have parental or guardian consent
• All registration information must be accurate and truthful
• You must comply with all applicable laws and regulations

Children Under 13 (COPPA Compliance)

EMSQuiz does not knowingly collect personal information from children under 13 years of age. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

Educational Institution Use

Schools and educational institutions may use EMSQuiz for classroom purposes. In such cases, the institution is responsible for obtaining appropriate consents and ensuring compliance with applicable privacy laws including FERPA and COPPA.

3. Account Registration and Security

Account Creation

• You are responsible for maintaining accurate account information
• You must keep your login credentials confidential
• Each account is for individual use only and may not be shared
• You are responsible for all activities under your account

Account Security

• Notify us immediately of any unauthorized use of your account
• EMSQuiz is not liable for losses due to unauthorized account access
• We may suspend accounts that pose security risks

4. Educational Content and Use

Content Purpose

EMSQuiz provides educational content including:

• Practice questions and quizzes
• Technology Enhanced Items (TEI) for 2025 NREMT compliance
• Clinical judgment scenarios
• Study materials and explanations
• Performance analytics and progress tracking

Educational Use License

Subject to these Terms and your subscription level, we grant you a limited, non-exclusive, non-transferable license to access and use our educational content for your personal study and preparation purposes only.

Prohibited Uses

You may not:

• Copy, reproduce, or distribute our content without permission
• Use content for commercial purposes or resale
• Share subscription accounts with multiple users
• Attempt to reverse engineer or extract question banks
• Use automated tools to access or scrape content
• Post content to other websites or platforms

5. Subscription Plans and Payments

Available Plans

Payment Terms

• Subscription fees are charged in advance
• All fees are non-refundable except as required by law
• We use Stripe for secure payment processing
• Prices may change with 30 days advance notice
• Failed payments may result in service suspension

Cancellation and Refunds

• You may cancel your subscription at any time
• Cancellation takes effect at the end of your current billing period
• Refunds are generally not provided except as required by law
• Free trials automatically convert to paid subscriptions unless cancelled

6. Privacy and Data Protection

Student Privacy Compliance

EMSQuiz complies with applicable student privacy laws including:

• FERPA: We protect educational records and maintain appropriate data security
• COPPA: We do not knowingly collect information from children under 13
• State Privacy Laws: We comply with applicable state student privacy requirements

Educational Records

For users in educational settings, we act as a "school official" with legitimate educational interests in accordance with FERPA, and we:

• Use educational data only for authorized educational purposes
• Implement appropriate security measures
• Do not share data with unauthorized third parties
• Allow students and parents to access and correct records

7. Technology Enhanced Items (TEI)

TEI Features

Our Service includes Technology Enhanced Items designed to prepare users for the 2025 NREMT exam format, including:

• Drag-and-drop questions
• Build-a-list (sortable) questions
• Grid-based selection questions
• Multiple response questions

Device Requirements

TEI features require compatible devices and browsers. We recommend:

• Modern web browsers with JavaScript enabled
• Touch-enabled devices for optimal interaction
• Stable internet connection
• Updated mobile apps where applicable

8. AI-Powered Features

Artificial Intelligence Use

EMSQuiz uses AI technology to provide:

• Personalized study recommendations
• Weakness identification and improvement suggestions
• Adaptive question selection
• Performance prediction and analytics

AI Limitations

• AI recommendations are for educational guidance only
• Results may not be 100% accurate or complete
• Human judgment should supplement AI insights
• We continuously improve AI accuracy but make no guarantees

9. Intellectual Property Rights

EMSQuiz Content

All content on EMSQuiz, including questions, explanations, graphics, software, and trademarks, is owned by EMSQuiz or licensed to us. This content is protected by copyright, trademark, and other intellectual property laws.

User-Generated Content

If you submit content to EMSQuiz (such as questions, comments, or feedback), you grant us a non-exclusive, royalty-free, perpetual license to use, modify, and distribute such content for educational purposes.

10. Disclaimers and Limitations

Service Disclaimers

• The Service is provided "as is" without warranties
• We do not guarantee accuracy of all content
• Medical information is for educational purposes only
• Users should verify information with official sources

Limitation of Liability

To the maximum extent permitted by law, EMSQuiz shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses.

11. Termination

Termination by You

• You may terminate your account at any time
• Cancellation does not entitle you to a refund
• Some data may be retained for legal compliance

Termination by EMSQuiz

• We may suspend or terminate accounts for Terms violations
• We may discontinue the Service with reasonable notice
• Termination may be immediate for serious violations

12. Dispute Resolution

Governing Law

These Terms are governed by the laws of the State of Illinois, United States, without regard to conflict of law principles.

Arbitration

Any disputes will be resolved through binding arbitration rather than court proceedings, except for disputes that may be resolved in small claims court.

13. Changes to Terms

We may update these Terms from time to time. We will provide notice of material changes by:

• Posting updated Terms on our website
• Sending email notifications to registered users
• Providing in-app notifications

Continued use of the Service after changes become effective constitutes acceptance of the new Terms.